# Incident with high errors on Git Operations

- Provider: [GitHub](https://down.guide/github)
- Level: confirmed
- Impact: Degraded
- lasted 8m
- started 2026-05-11 14:25 UTC
- Git Operations
- id: DWN-519011408f
- Official page: https://stspg.io/wdb70rpb1bqv

## Updates from GitHub
### 2026-05-11 14:25 UTC: investigating
We are investigating reports of degraded performance for Git Operations

### 2026-05-11 14:33 UTC: resolved
On May 11th, 2026, between 14:00 UTC and 14:33 UTC, HTTP-based Git read operations were degraded. On average, the error rate was 2.8% and peaked at 7.5% of requests to the service. This was due to resource exhaustion in a networking gateway between GitHub.com’s frontend service for Git operations and a dependency service that performs authentication and authorization. Following the initial spike, the frontend service became stuck in a degraded state in one of our data centers, increasing time to mitigation. 
We mitigated the incident by scaling the networking gateway and re-deploying the frontend service. 
To reduce our time to detection and mitigation in the future, we are adding auto-scaling to the networking gateway, and resolving a bug which caused the frontend service to remain degraded.

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