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GitHub

Incident with Issues and Webhooks

Major outage Lasted 55m · started · GitHub's page

Level
confirmed
Worst impact
Major outage
Components
Git Operations, Webhooks, Issues, Pull Requests, Actions, Packages, Pages, Codespaces
Down Index
52of 100

What to do

  • Check whether you use GitHub Git Operations, Webhooks, Issues, Pull Requests and 4 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 55m it lasted.

    Anything that failed between 2026-05-04 15:45 UTC and 2026-05-04 16:40 UTC may need a replay.
  • Subscribe to GitHub's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=github works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from GitHub 19

  1. investigating

    We are investigating reports of degraded performance for Issues and Webhooks

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  2. investigating

    We are investigating Increased latency and timeouts across multiple GitHub services.

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  3. investigating

    Git Operations is experiencing degraded performance. We are continuing to investigate.

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  4. investigating

    Packages is experiencing degraded performance. We are continuing to investigate.

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  5. investigating

    Pull Requests is experiencing degraded availability. We are continuing to investigate.

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  6. investigating

    Actions is experiencing degraded performance. We are continuing to investigate.

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  7. investigating

    Pull Requests is experiencing degraded performance. We are continuing to investigate.

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  8. investigating

    Codespaces is experiencing degraded performance. We are continuing to investigate.

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  9. investigating

    Pages is experiencing degraded performance. We are continuing to investigate.

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  10. investigating

    Git Operations is operating normally.

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  11. investigating

    Actions and Packages are operating normally.

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  12. investigating

    Latency across services has normalized. We are continuing to investigate the root cause and prevent reoccurrence.

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  13. investigating

    Pages is operating normally.

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  14. investigating

    Pull Requests is operating normally.

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  15. investigating

    The degradation affecting Issues has been mitigated. We are monitoring to ensure stability.

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  16. investigating

    The degradation affecting Codespaces has been mitigated. We are monitoring to ensure stability.

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  17. investigating

    Webhooks is operating normally.

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  18. monitoring

    The degradation has been mitigated. We are monitoring to ensure stability.

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  19. resolved

    On 2026-05-04 at 3:37:17 PM UTC we detected increased latency on issues resulting in timeouts, and elevated 500 errors on webhooks. A scheduled workload drove high utilization on the primary host of a critical datastore, saturating the connection pool. We paused the job to mitigate the problem at 4:40:05 PM UTC and have implemented measures to prevent recurrence.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-64d7d2f501

Is GitHub still down?

No, this incident was resolved 2026-05-04 16:40 UTC. For GitHub's live state, see https://down.guide/github.

How long did it last?

55m, from 2026-05-04 15:45 UTC to 2026-05-04 16:40 UTC, by the times GitHub posted.

What was affected?

GitHub named Git Operations, Webhooks, Issues, Pull Requests and 4 more.

What caused it?

GitHub hasn't published a root cause. If it does, it shows here.

Where does this come from?

GitHub's official status page, https://www.githubstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.