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Degraded REST API Availability

Partial outage Lasted 1h 23m · started · GitHub's page

Level
confirmed
Worst impact
Partial outage
Components
API Requests
Down Index
30of 100

What to do

  • Check whether you use GitHub API Requests. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 23m it lasted.

    Anything that failed between 2026-07-16 22:51 UTC and 2026-07-17 00:14 UTC may need a replay.
  • Subscribe to GitHub's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=github works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from GitHub 7

  1. investigating

    We are investigating reports of impacted performance for some GitHub services.

    provider

  2. investigating

    We are aware of degraded REST API availability and are investigating

    provider

  3. investigating

    API Requests is experiencing degraded performance. We are continuing to investigate.

    provider

  4. investigating

    We are continuing to investigate an issue causing approximately 35% of REST API requests to fail.  Based on our current understanding, requests are not consistently reaching the application layer, resulting in failed requests returning HTML responses instead of the expected API response format. We are actively investigating the issue and will provide another update as soon as more information is available.

    provider

  5. monitoring

    The degradation affecting API Requests has been mitigated. We are monitoring to ensure stability.

    provider

  6. monitoring

    As of 23:46 UTC, the REST API service is reachable and responding to requests normally.

    provider

  7. resolved

    From 22:21 UTC - 23:50 UTC on July 16, 2026, the REST API experienced significant degradation. During this period, about 39% of REST API requests failed with HTTP 500 level responses, with the errors peaking at 44.3%. We identified the issue as an infrastructure change that wrongly marked the majority of API backends in a single region as unhealthy. As a result, requests routed to those backends failed before reaching the application layer. To prevent this from happening again, we're improving our systems to catch this kind of invalid configuration before it reaches production. We'll also audit the related systems to make them more resilient to future changes, and we're increasing our monitoring sensitivity so we're alerted to problems like this sooner.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7fedec6c32

Is GitHub still down?

No, this incident was resolved 2026-07-17 00:14 UTC. For GitHub's live state, see https://down.guide/github.

How long did it last?

1h 23m, from 2026-07-16 22:51 UTC to 2026-07-17 00:14 UTC, by the times GitHub posted.

What was affected?

GitHub named API Requests.

What caused it?

GitHub hasn't published a root cause. If it does, it shows here.

Where does this come from?

GitHub's official status page, https://www.githubstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.