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Degraded Git Operations over SSH

Degraded Lasted 0m · started · GitHub's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

  • Check whether your product depends on GitHub. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-08-24 07:19 UTC and 2026-08-21 14:00 UTC may need a replay.
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Updates from GitHub 1

  1. resolved

    On August 21, 2026, between 14:00 and 14:07 UTC, dotcom Git operations over SSH were degraded. Successful Git operations over SSH fell by more than 95% for during the peak impact window, making clone, fetch, or push over SSH effectively unavailable to most users for approximately four minutes. Git operations over HTTPS were not affected. The incident was caused by a software defect in our load-balancing infrastructure that was triggered by a configuration change. The defect only occurred when connections passed through multiple layers of load balancers running the new configuration, which meant it was not detected during canary testing. We mitigated the incident by rolling back the configuration change. We are adding regression coverage for multi-layer load-balancer configurations and improving monitoring and alerting for Git operations over SSH to reduce our time to detection and mitigation of similar issues in the future.

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Corrections

None so far.

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Questions about DWN-a81fe0a21f

Is GitHub still down?

No, this incident was resolved 2026-08-21 14:00 UTC. For GitHub's live state, see https://down.guide/github.

How long did it last?

0m, from 2026-08-24 07:19 UTC to 2026-08-21 14:00 UTC, by the times GitHub posted.

What caused it?

GitHub hasn't published a root cause. If it does, it shows here.

Where does this come from?

GitHub's official status page, https://www.githubstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.