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Disruption with users unable to start Claude and Codex agent task from the web

Degraded Lasted 14m · started · GitHub's page

Level
confirmed
Worst impact
Degraded
Down Index
14of 100

What to do

  • Check whether your product depends on GitHub. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 14m it lasted.

    Anything that failed between 2026-04-23 19:28 UTC and 2026-04-23 19:42 UTC may need a replay.
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Updates from GitHub 3

  1. investigating

    We are investigating reports of impacted performance for some GitHub services.

    provider

  2. investigating

    We have identified the root cause of the issue and are working on mitigation.

    provider

  3. resolved

    Between 18:45 and 19:42 UTC on April 23, users were unable to start new agent tasks using either Claude or Codex agent on github.com. This was caused by a code change to how Copilot mission control routes task creation requests. Ongoing agent tasks and other Copilot agent features were not affected. We mitigated the impact by reverting the breaking change. We are adding extra monitoring and integration test coverage for the task creation path to prevent future recurrence.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c92ad45656

Is GitHub still down?

No, this incident was resolved 2026-04-23 19:42 UTC. For GitHub's live state, see https://down.guide/github.

How long did it last?

14m, from 2026-04-23 19:28 UTC to 2026-04-23 19:42 UTC, by the times GitHub posted.

What caused it?

GitHub hasn't published a root cause. If it does, it shows here.

Where does this come from?

GitHub's official status page, https://www.githubstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.