- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 21of 100
What to do
Check whether your product depends on GitHub. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 10m it lasted.
Anything that failed between 2026-04-14 01:57 UTC and 2026-04-14 06:08 UTC may need a replay.Subscribe to GitHub's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=github works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from GitHub 8
- investigating
We are investigating reports of impacted performance for some GitHub services.
provider
- investigating
Degradation of Service - Insights Page
provider
- investigating
The Copilot Dashboard on the Insights tab is not accessible and we are continuing to investigate.
provider
- investigating
The team continues to investigate issues accessing with Copilot Dashboard on the Insights tab. We will continue providing updates on the progress towards mitigation.
provider
- investigating
We identified an issue that impacts the Copilot Dashboard on the Insights tab and are working on mitigation. We will continue to keep you updated on progress.
provider
- monitoring
The degradation has been mitigated. We are monitoring to ensure stability.
provider
- monitoring
This incident has been resolved. We will continue to monitor to ensure stability. Thank you for your patience and understanding as we addressed this issue.
provider
- resolved
On April 14, between 00:58 UTC and 06:08 UTC, GitHub Enterprise Cloud customers experienced 500 errors when attempting to access Copilot Insights pages which was caused by an authentication failure in our metrics pipeline. We fully mitigated the issue and validated the fix in production. Approximately 709 users were impacted. The total impact duration was approximately 5 hours and 10 minutes. Our investigation determined the incident was caused by a change in a tenant credential which caused authentication errors to retrieve the required data needed on our Copilot Insights pages. We understand this disruption impacted customers' ability to access the Copilot Insights page. To prevent similar issues and reduce resolution time in the future, we are investing in improved diagnostics tooling to quickly identify the root cause of failures, enhanced monitoring, and alerting to detect issues at a more granular level. GitHub is a critical infrastructure for your work, your teams, and your businesses. We are focused on these remediations and continued reliability improvements for Copilot Insights and related metrics experiences.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-eb6f50146b
Is GitHub still down?
No, this incident was resolved 2026-04-14 06:08 UTC. For GitHub's live state, see https://down.guide/github.
How long did it last?
4h 10m, from 2026-04-14 01:57 UTC to 2026-04-14 06:08 UTC, by the times GitHub posted.
What caused it?
GitHub hasn't published a root cause. If it does, it shows here.
Where does this come from?
GitHub's official status page, https://www.githubstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.