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Disruption with some GitHub services

Degraded Lasted 3h 10m · started · GitHub's page

Level
confirmed
Worst impact
Degraded
Components
Actions
Down Index
22of 100

What to do

  • Check whether you use GitHub Actions. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 10m it lasted.

    Anything that failed between 2026-04-28 13:59 UTC and 2026-04-28 17:09 UTC may need a replay.
  • Subscribe to GitHub's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=github works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from GitHub 9

  1. investigating

    We are investigating reports of impacted performance for some GitHub services.

    provider

  2. monitoring

    Actions is experiencing capacity constraints with hosted ubuntu-latest and ubuntu-24.02, leading to high wait times. Other hosted labels and self-hosted runners are not impacted.

    provider

  3. investigating

    Actions is experiencing degraded performance. We are continuing to investigate.

    provider

  4. investigating

    We're still investigating the root cause for run start delays and failures for Actions hosted Ubuntu jobs, around 5% of jobs are impacted as of now.

    provider

  5. investigating

    We've applied a mitigation to unblock running Actions. We're continuing to monitor.

    provider

  6. investigating

    Currently less than 2% of hosted ubuntu-latest and ubuntu-24.04 runs are delayed or failing. We are continuing to monitor for full recovery.

    provider

  7. investigating

    Less than 1% of hosted ubuntu-latest runs are delayed. We’re working through remaining steps to restore runner capacity.

    provider

  8. monitoring

    Actions is operating normally.

    provider

  9. resolved

    On April 28, 2026, from approximately 12:41 UTC to 17:09 UTC, GitHub Actions jobs using Standard Ubuntu 22 and Ubuntu 24 hosted runners experienced run start delays. Approximately 8% of hosted runner jobs using Ubuntu 22 and Ubuntu 24 experienced delays greater than 5 minutes or failures. Larger and self-hosted runners were not impacted. This was caused by a performance regression introduced in the VM reimage process. That reimage delay lowered the overall capacity of runners available to pick up new jobs. This was mitigated with a rollback to a known good image version. We are addressing the core issue with reimage performance and improving the granularity of reimage telemetry across our services and our compute provider to more quickly diagnose similar issues in the future. Finally, we are evaluating other rollout changes to automatically detect similar regressions.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f9b5ebaed5

Is GitHub still down?

No, this incident was resolved 2026-04-28 17:09 UTC. For GitHub's live state, see https://down.guide/github.

How long did it last?

3h 10m, from 2026-04-28 13:59 UTC to 2026-04-28 17:09 UTC, by the times GitHub posted.

What was affected?

GitHub named Actions.

What caused it?

GitHub hasn't published a root cause. If it does, it shows here.

Where does this come from?

GitHub's official status page, https://www.githubstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.