# 503s on GitLab.com

- Provider: [GitLab](https://down.guide/gitlab)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-10-16 17:24 UTC
- id: DWN-f46a845edc
- Official page: https://status.io/pages/incident/5b36dc6502d06804c08349f7/6ad24c7acb21fb05a5db963c

## Root cause
> Investigating - We are investigating the cause of 503s on GitLab.

[Postmortem](https://status.io/pages/incident/5b36dc6502d06804c08349f7/6ad24c7acb21fb05a5db963c)

## Updates from GitLab
### 2026-10-16 17:24 UTC: resolved
October 16, 2026 16:10 UTC 
 Investigating - We are investigating the cause of 503s on GitLab.com and the site moving slowly. We will update once we have additional details.
 October 16, 2026 16:25 UTC 
 Investigating - We are still investigating the cause of 503 on GitLab.com. We are seeing some services return but errors still intermittent. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23402
 October 16, 2026 16:40 UTC 
 Identified - We have identified the cause of 503s on GitLab.com and are working to remediate the issue. We are still seeing intermittent 503s and site slowness as we work to resolve the issue. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23402
 October 16, 2026 16:52 UTC 
 Identified - Most services on GitLab.com have recovered but we are seeing slowness with Duo requests and services and are looking to resolve it. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23402
 October 16, 2026 17:05 UTC 
 Monitoring - We have taken steps to resolve the slowness and 503s on GitLab.com and are monitoring the situation. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23402
 October 16, 2026 17:24 UTC 
 Resolved - The issue is fully resolved and operations on GitLab.com and GitLab Duo are operating normally. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23402

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