# Degraded performance for agent session starts, VS Code Browser, services, and tasks

- Provider: [Gitpod](https://down.guide/gitpod)
- Level: confirmed
- Impact: Degraded
- lasted 4h 37m
- started 2026-06-18 12:59 UTC
- id: DWN-13049223df
- Official page: https://onastatus.com/incidents/01KVDD1HGM1TW4BB786Y6SBYM3

## Updates from Gitpod
### 2026-06-18 12:59 UTC: investigating
We're seeing an increase in start duration for agent sessions. The environment starts normally but agents are taking a while to start. We're actively investigating the issue

### 2026-06-18 13:47 UTC: investigating
We've observed that VS Code Browser, services, and tasks are also suffering from degraded performance.

### 2026-06-18 14:38 UTC: monitoring
We scaled messaging infrastructure to address a capacity issue, and have observed performance is now normal. We'll continue to monitor to ensure the problem is resolved.

### 2026-06-18 15:02 UTC: monitoring
Degraded performance is ongoing, we'll pursing a follow-up fix to mitigate, and will update the incident in 30m.

### 2026-06-18 15:27 UTC: monitoring
We shipped a fix to shift traffic to the newly scaled up infrastructure and have observed an improvement in performance. We'll continue to monitor the situation.

### 2026-06-18 17:36 UTC: resolved
Performance continues to remain quick and stable.

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