# Cloud impact to US customers

- Provider: [Gitpod](https://down.guide/gitpod)
- Level: confirmed
- Impact: Degraded
- lasted 1h 27m
- started 2026-05-05 17:29 UTC
- us
- id: DWN-21026f1d53
- Official page: https://onastatus.com/incidents/01KQWJZR0PDQ0P06SNQFK3T1AB

## Updates from Gitpod
### 2026-05-05 17:29 UTC: investigating
Reports of US customers cannot start environments.

### 2026-05-05 17:51 UTC: investigating
The issue has been identified and we are preparing a fix.

### 2026-05-05 18:55 UTC: resolved
This has now been resolved.

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