Degraded conversation experience for Anthropic conversations

What to do

• Check whether your product depends on Gitpod. Check your stack

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• Confirm your retries, queues and scheduled jobs caught up after the 1h 55m it lasted.

  Anything that failed between 2026-03-03 09:19 UTC and 2026-03-03 11:14 UTC may need a replay.

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Updates from Gitpod 6

1. monitoringMar 3, 2026, 9:19 AM UTC

   Anthropic high error rate is leading to degraded conversation experience for Ona free and core customers as well as for customers with a custom Anthropic integration.

   provider

2. resolvedMar 3, 2026, 11:14 AM UTC

   Anthropic API has been looking healthy for the past 1h. Closing the incident.

   provider

3. investigatingMar 3, 2026, 12:40 PM UTC

   Spike of Anthropic API errors on Opus 4.6. Customers on free and core plan as well as customers with custom Anthropic integration will be impacted.

   provider

4. resolvedMar 3, 2026, 2:29 PM UTC

   We observed no issues for the past 1:30h. Closing the incident.

   provider

5. identifiedMar 4, 2026, 2:49 PM UTC

   Anthropic API are experiencing high error rates. Ona free and core customers, as well as customers on enterprise with a custom Anthropic integration will be impacted and have potential disruptions in their conversations

   provider

6. resolvedMar 4, 2026, 4:36 PM UTC

   We observed no issues for the past 1h. Closing the incident.

   provider

Corrections

None so far.

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