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Gitpod

Some customers are unable to start new environments

Degraded Lasted 57m · started · Gitpod's page

Level
confirmed
Worst impact
Degraded
Down Index
17of 100

What to do

  • Check whether your product depends on Gitpod. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 57m it lasted.

    Anything that failed between 2026-03-24 12:50 UTC and 2026-03-24 13:47 UTC may need a replay.
  • Subscribe to Gitpod's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=gitpod works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gitpod 3

  1. investigating

    A small group of customers is experiencing issues starting new environments - existing environments are able to start. We are investigating the root cause.

    provider

  2. monitoring

    We've rolled back to the prior stable release as a mitigation, and confirmed that new environments are able to start. AWS Runners will pickup the change in the next 5m. After waiting, please try creating new environments again.

    provider

  3. resolved

    The rollback was successful. Users are able to start new environments after the Runner auto-updated.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-37b5d0dfdf

Is Gitpod still down?

No, this incident was resolved 2026-03-24 13:47 UTC. For Gitpod's live state, see https://down.guide/gitpod.

How long did it last?

57m, from 2026-03-24 12:50 UTC to 2026-03-24 13:47 UTC, by the times Gitpod posted.

What caused it?

Gitpod hasn't published a root cause. If it does, it shows here.

Where does this come from?

Gitpod's official status page, https://onastatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.