# Some SSO logins are failing

- Provider: [Gitpod](https://down.guide/gitpod)
- Level: confirmed
- Impact: Degraded
- lasted 2h 32m
- started 2026-03-30 19:49 UTC
- id: DWN-5477737cef
- Official page: https://onastatus.com/incidents/01KN04NWKEJC888TTPKG7BS2QT

## Updates from Gitpod
### 2026-03-30 19:49 UTC: investigating
We've identified an increase in Github logins failing. Existing GitHub sessions continue work OK, new logins are failing.

### 2026-03-30 20:03 UTC: identified
We've identified the issue. Originally we suspected Github logins failing, however, we've since narrowed it down to custom SSO configurations.

### 2026-03-30 20:41 UTC: identified
Our initial attempt at a mitigation has been ineffective. We're applying a secondary mitigation.
The issue stems from stricter SSO claims validation, which affects some IDPs.
Next update in \<30m.

### 2026-03-30 21:14 UTC: identified
The bulk of the issues have now been mitigated. We're still tracking a small number of failing logins, and we continue to investigate.

### 2026-03-30 21:47 UTC: identified
We've identified the cause of the remaining failures, applying a fix.

### 2026-03-30 22:21 UTC: resolved
We've applied a fix, and we're not seeing any new errors.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).