# Elevated number of errors in Anthropic backed conversations

- Provider: [Gitpod](https://down.guide/gitpod)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 16m
- started 2026-02-18 15:50 UTC
- id: DWN-798550129c
- Official page: https://onastatus.com/incidents/01KHRQ3BW04GS6HYZ3BTHH0NBT

## Updates from Gitpod
### 2026-02-18 15:50 UTC: identified
Customers on free, core plans are impacted. Enterprise customers not on Ona Intelligence (Bring Your Own Key) and that use Anthropic directly are impacted: they will have issues starting or continuing conversations.

### 2026-02-18 19:05 UTC: resolved
All chats on Ona Cloud and Ona Intelligence customers should function as usual.
Customers with an Anthropic custom BYOK should also not be impacted anymore.

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