# VSCode web and local not starting on new environments

- Provider: [Gitpod](https://down.guide/gitpod)
- Level: confirmed
- Impact: Degraded
- lasted 59m
- started 2026-03-16 14:54 UTC
- id: DWN-7e2ccf13d5
- Official page: https://onastatus.com/incidents/01KKVJ8W31J8XZ8D4KB04P45GG

## Updates from Gitpod
### 2026-03-16 14:54 UTC: investigating
VSCode web and local not starting on new environments. We're investigating.

### 2026-03-16 14:57 UTC: identified
The issue is caused by VSCode Update Service unavailability - \[https://github.com/microsoft/vscode/issues/302112\](https://github.com/microsoft/vscode/issues/302112 "https://github.com/microsoft/vscode/issues/302112").
We're assessing what we can do to circumvent the issue now.

### 2026-03-16 15:27 UTC: monitoring
Upstream recovered, VSCode is available in all Ona environments again

### 2026-03-16 15:53 UTC: resolved
Upstream failure rate has fully recovered, all environments operational since.

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