Elevated conversation errors on Ona Cloud

What to do

• Check whether your product depends on Gitpod. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 46m it lasted.

  Anything that failed between 2026-02-23 08:22 UTC and 2026-02-23 10:08 UTC may need a replay.

• Subscribe to Gitpod's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=gitpod works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gitpod 3

1. investigatingFeb 23, 2026, 8:22 AM UTC

   Conversations are stuck and showing errors for Ona Cloud users, because the Anthropic API is overloaded. We’re on it and working toward a resolution. Enterprise customers using "Ona Intelligence" remain unaffected.

   provider

2. investigatingFeb 23, 2026, 8:36 AM UTC

   We are actively monitoring an upstream issue that is causing elevated conversation errors on Ona Cloud. The provider is working on a resolution, which can be tracked here: [https://status.claude.com/incidents/162g24n9sm8p](https://status.claude.com/incidents/162g24n9sm8p "https://status.claude.com/incidents/162g24n9sm8p")

   provider

3. resolvedFeb 23, 2026, 10:08 AM UTC

   This incident has been resolved by our upstream provider. Ona Cloud is now operating normally. We apologize for any inconvenience this may have caused.

   provider

Corrections

None so far.

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