# Elevated conversation errors on Ona Cloud

- Provider: [Gitpod](https://down.guide/gitpod)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 46m
- started 2026-02-23 08:22 UTC
- id: DWN-9893422d46
- Official page: https://onastatus.com/incidents/01KJ4SF4J7RP4THM89WWBXHSRW

## Updates from Gitpod
### 2026-02-23 08:22 UTC: investigating
Conversations are stuck and showing errors for Ona Cloud users, because the Anthropic API is overloaded. We’re on it and working toward a resolution.
Enterprise customers using "Ona Intelligence" remain unaffected.

### 2026-02-23 08:36 UTC: investigating
We are actively monitoring an upstream issue that is causing elevated conversation errors on Ona Cloud. The provider is working on a resolution, which can be tracked here: \[https://status.claude.com/incidents/162g24n9sm8p\](https://status.claude.com/incidents/162g24n9sm8p "https://status.claude.com/incidents/162g24n9sm8p")

### 2026-02-23 10:08 UTC: resolved
This incident has been resolved by our upstream provider. Ona Cloud is now operating normally. We apologize for any inconvenience this may have caused.

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