# Disurptions in new conversations

- Provider: [Gitpod](https://down.guide/gitpod)
- Level: confirmed
- Impact: Degraded
- lasted 2h 11m
- started 2026-04-17 08:40 UTC
- id: DWN-9b5c7b116a
- Official page: https://onastatus.com/incidents/01KPD9HXQ6DMTXSSJN52Z4RZYP

## Updates from Gitpod
### 2026-04-17 08:40 UTC: identified
We're seeing issues starting new Ona conversations. Not all conversations might be impacted.
We identified the issue and are on track to fix it.

### 2026-04-17 08:48 UTC: monitoring
We deployed a fix and are monitoring. New conversations should work as expected.

### 2026-04-17 10:51 UTC: resolved
The issue has been fully resolved and we haven't observed disrupted conversations in the last hour.

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