# We are currently experiencing issues with Gong Emails activity

- Provider: [Gong](https://down.guide/gong)
- Level: confirmed
- Impact: Degraded
- lasted 5h 11m
- started 2026-10-08 18:54 UTC
- id: DWN-0ddf0aa162
- Official page: https://status.gong.io/incidents/01M4EDVZ4Q2DWE2N55355V70RA

## Updates from Gong
### 2026-10-08 18:54 UTC: investigating
We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM.

### 2026-10-08 18:57 UTC: investigating
We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM & Engage Analytics.

### 2026-10-08 20:57 UTC: identified
We identified the issue and now working on a fix

### 2026-10-09 00:05 UTC: resolved
\*\*Resolved\*\* – The issue affecting email activity syncing has been resolved. We are currently monitoring the system as remaining updates process. Some users may experience brief delays in syncing as data catches up.

### 2026-10-09 08:24 UTC: resolved
This incident has been resolved.

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