# Engage & Web App  - Degraded Performance

- Provider: [Gong](https://down.guide/gong)
- Level: confirmed
- Impact: Degraded
- lasted 2h 26m
- started 2026-09-08 20:35 UTC
- us
- id: DWN-6174f1bd04
- Official page: https://status.gong.io/incidents/01M21BQBNKNG5B35A6TA9TK1ZY

## Updates from Gong
### 2026-09-08 20:35 UTC: identified
We have identified an issue affecting Engage (People) and the Gong Anywhere Chrome extension. A subset of users in the US-hosted environment may experience display and loading issues on the People page, as well as contact overlay details failing to render in the extension. We are currently working to mitigate the issue.

### 2026-09-08 23:02 UTC: resolved
The issue has been resolved.

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