# MCP connection issues affecting Gong AI tools

- Provider: [Gong](https://down.guide/gong)
- Level: confirmed
- Impact: Degraded
- lasted 2h 59m
- started 2026-08-04 00:30 UTC
- id: DWN-62b43a7b50
- Official page: https://status.gong.io/incidents/01KZ52V4S59QXZQKM78WWG9WG5

## Updates from Gong
### 2026-08-04 00:30 UTC: investigating
We are currently investigating connection failures affecting customers using Gong's MCP integration (including Claude and other MCP-compatible clients).

### 2026-08-04 01:29 UTC: identified
We have identified the issue affecting Gong's MCP integration.
Customers using Gong's MCP integration (including Claude and other MCP-compatible clients) may experience connection failures and failed tool call requests.
We are currently working on deploying a fix and will provide another update as soon as more information becomes available.

### 2026-08-04 03:29 UTC: resolved
The issue affecting Gong's MCP integration has been resolved, and all connection routing functionality has returned to normal operations.

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