# Dialer - Degraded Performance

- Provider: [Gong](https://down.guide/gong)
- Level: confirmed
- Impact: Degraded
- lasted 1h 15m
- started 2026-09-28 15:34 UTC
- id: DWN-6737f8cad3
- Official page: https://status.gong.io/incidents/01M3MAEXHK3NYYDGK41PXPE1HT

## Updates from Gong
### 2026-09-28 15:34 UTC: investigating
We've detected an issue with the gong dialer and are actively investigating

### 2026-09-28 15:38 UTC: investigating
We've detected an issue with the gong dialer and are actively investigating

### 2026-09-28 16:25 UTC: identified
We have identified the cause of the issue affecting the Gong dialer and actively working on a fix

### 2026-09-28 16:30 UTC: monitoring
We have implemented a fix and are currently monitoring system performance.

### 2026-09-28 16:49 UTC: resolved
The issue has been resolved.

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