# Webex Calls May Not Be Recorded 

- Provider: [Gong](https://down.guide/gong)
- Level: confirmed
- Impact: Degraded
- lasted 3h 8m
- started 2026-06-03 14:35 UTC
- id: DWN-e3ee94a00e
- Official page: https://status.gong.io/incidents/01KT6YK50RSJ93R8P9CKH5GS9M

## Updates from Gong
### 2026-06-03 14:35 UTC: monitoring
We are actively tracking a widespread outage with Webex. As a result, some users may experience difficulties joining or hosting their own meetings. Additionally, this outage is impacting our call recording system, causing a limited number of customer calls to fail to record.
We are closely monitoring Webex’s response to this system outage and will provide updates as they become available.

### 2026-06-03 17:44 UTC: resolved
The issue has been resolved.

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