# Call processing delays

- Provider: [Gong](https://down.guide/gong)
- Level: confirmed
- Impact: Degraded
- lasted 1h 11m
- started 2026-07-21 21:03 UTC
- us
- id: DWN-e7acf20ad6
- Official page: https://status.gong.io/incidents/01KY37TPSSQZAKHN4CKC7E5XQV

## Updates from Gong
### 2026-07-21 21:03 UTC: identified
We have identified the issue affecting call processing.
Users in the US may experience delays in call processing.
Fix have been deployed.
Next update in 30 minutes.

### 2026-07-21 21:37 UTC: monitoring
We have implemented a fix and are currently monitoring system performance.

### 2026-07-21 22:14 UTC: resolved
The issue has been resolved.

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