# Engage - To-dos Service Disruption

- Provider: [Gong](https://down.guide/gong)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 28m
- started 2026-10-05 11:18 UTC
- id: DWN-f042ff50d0
- Official page: https://status.gong.io/incidents/01M45WK6MVPR7A7EBGK1J2F0CA

## Updates from Gong
### 2026-10-05 10:41 UTC: investigating
We are currently investigating an issue affecting Engage.
Users may experience issues accessing or using the To-dos page.
We will provide another update as soon as we have more information.

### 2026-10-05 10:52 UTC: identified
We have identified the issue affecting Engage.
Users may experience issues accessing or using the To-dos page.
We are currently applying a fix to resolve the issue.
We will provide another update as soon as more information becomes available.

### 2026-10-05 13:04 UTC: monitoring
We have implemented a fix and are currently monitoring system performance across all cells.

### 2026-10-05 13:47 UTC: resolved
This incident has been resolved.

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