- Level
- confirmed
- Worst impact
- Degraded
- Components
- Gmail
- Down Index
- 33of 100
What to do
Check whether you use Google Workspace Gmail. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6d 13h it lasted.
Anything that failed between 2026-09-18 05:00 UTC and 2026-09-24 18:00 UTC may need a replay.Subscribe to Google Workspace's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=google-workspace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Google Workspace 8
- service_information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Tuesday, 2026-09-22 18:00 PDT. **Symptoms:** - Users on the Gmail Android app are finding that their accounts unexpectedly appear logged out. - Upon re-login, the process completes but the app fails to recognize the account. - Users receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
provider
- service_information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Tuesday, 2026-09-22 20:30 PDT. **Symptoms:** - Users on the Gmail Android app are finding that their accounts unexpectedly appear logged out. - Upon re-login, the process completes but the app fails to recognize the account. - Users receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
provider
- service_information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Wednesday, 2026-09-23 10:00 PDT. **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
provider
- service_information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Wednesday, 2026-09-23 17:00 PDT. **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
provider
- service_information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is rolling out a fix. The updated version of the Gmail app is currently available to an initial group of users to ensure stability, before a global rollout is initiated. We will provide our next update by Thursday, 2026-09-24 10:00 PDT **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
provider
- service_information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is rolling out a fix. The updated version of the Gmail app is currently available to an initial group of users to ensure stability, before a global rollout is initiated. We will provide our next update by Thursday, 2026-09-24 16:00 PDT. **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
provider
- service_information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is rolling out a fix. The updated version of the Gmail app is currently available to an initial group of users to ensure stability, before a global rollout is initiated. We will provide our next update by Thursday, 2026-09-24 18:30 PDT. **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
provider
- resolved
**summary** Gmail Android App users on the previous Gmail Android release may have experienced issues accessing their inbox. **Description** The issue with Gmail Android App has been resolved for all affected users as of Thursday, 2026-09-24 11:00 PDT. We thank you for your patience while we worked on resolving the issue. **Symptoms** Users on the Gmail Android app may observe sudden, unexpected account logout. Upon re-login, the process completes but the app may fail to recognize the account. Users may receive an error message stating the account is already added. **Workaround** A fix has been rolled out with the latest version of the Gmail Android app. Users can update to the latest version within the Play Store to resolve this issue.
provider
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Corrections
None so far.
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Questions about DWN-53ed244e9a
Is Google Workspace still down?
No, this incident was resolved 2026-09-24 18:00 UTC. For Google Workspace's live state, see https://down.guide/google-workspace.
How long did it last?
6d 13h, from 2026-09-18 05:00 UTC to 2026-09-24 18:00 UTC, by the times Google Workspace posted.
What was affected?
Google Workspace named Gmail.
What caused it?
Google Workspace hasn't published a root cause. If it does, it shows here.
Where does this come from?
Google Workspace's official status page, https://www.google.com/appsstatus/dashboard, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.