# Summary

- Provider: [Google Workspace](https://down.guide/google-workspace)
- Level: confirmed
- Impact: Partial outage
- lasted 8h 47m
- started 2026-05-21 07:00 UTC
- Gmail
- id: DWN-62f658a6c9
- Official page: https://www.google.com/appsstatus/dashboard/incidents/CzVZ5zk2Gf2ixPSt6RT3

## Updates from Google Workspace
### 2026-05-21 15:37 UTC: service\_disruption
\*\*Summary\*\*
Gmail users are experiencing delayed delivery of messages sent from the bank.in domains.
\*\*Description\*\*
We are experiencing an issue with Gmail beginning on Thursday, 2026-05-21 at 00:00 PDT.
Mitigation efforts are currently underway by our engineering team.
We will provide the next update by Thursday, 2026-05-21 at 09:30 PDT.
\*\*Diagnosis / Customer Symptoms\*\*
Gmail users are experiencing delayed delivery of messages sent from the bank.in domains.
\*\*Workaround\*\*
None at this time.

### 2026-05-21 16:09 UTC: resolved
\*\*Summary\*\*
Gmail users experienced delayed delivery of messages sent from the bank.in domains.
\*\*Description\*\*
Our internal telemetry shows that the issue with Gmail has been resolved for all affected users as of Thursday, 2026-05-21 at 08:47 US/Pacific.
Our engineering team is actively monitoring the system to ensure continued stability.
\*\*Diagnosis / Customer Symptoms\*\*
Customers should expect new messages to be delivered normally, older emails could take some time as the senders continue to retry.
\*\*Workaround\*\*
This issue is now mitigated.

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