# Summary:

- Provider: [Google Workspace](https://down.guide/google-workspace)
- Level: confirmed
- Impact: Degraded
- lasted 7h 22m
- started 2026-09-11 13:00 UTC
- Gemini
- id: DWN-d3c46d8f75
- Official page: https://www.google.com/appsstatus/dashboard/incidents/fJ4691Pe2g9KsTbP8g5F

## Updates from Google Workspace
### 2026-09-11 20:45 UTC: resolved
\*\*Summary:\*\*
Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.
\*\*Description:\*\*
Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.
From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change.
We thank you for your patience while we worked on resolving the issue.
\*\*Symptoms:\*\*
Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.

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