- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Contact Center, GoTo Meeting, Rescue, Customer Engagement, VoIP Calls - GoTo Connect Web, GoTo Webinar, GoTo Meeting API, GoTo Assist Remote Support v5, VoIP Calls - GoTo Connect Mobile, GoTo Training, GoTo Assist Remote support v4, GoTo Training API, PSTN Calls - Inbound, GoTo Webinar API, GoTo Assist Corporate, GoTo Connect API, Messaging - SMS, Messaging - Chat, Administration Portal, Admin API
- Down Index
- 34of 100
What to do
Check whether you use GoTo Contact Center, GoTo Meeting, Rescue, Customer Engagement and 16 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 52m it lasted.
Anything that failed between 2026-09-08 16:55 UTC and 2026-09-08 17:48 UTC may need a replay.Subscribe to GoTo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=gotomeeting works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from GoTo 4
- investigating
We are currently investigating connectivity issues to a variety of GoTo products. A more detailed message will be sent shortly.
provider
- identified
We have identified the issue our team is all hands on deck to restore service.
provider
- monitoring
We are seeing improvements to connectivity and are monitoring gradual recovery of services.
provider
- resolved
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6fa19e7eca
Is GoTo still down?
No, this incident was resolved 2026-09-08 17:48 UTC. For GoTo's live state, see https://down.guide/gotomeeting.
How long did it last?
52m, from 2026-09-08 16:55 UTC to 2026-09-08 17:48 UTC, by the times GoTo posted.
What was affected?
GoTo named Contact Center, GoTo Meeting, Rescue, Customer Engagement and 16 more.
What caused it?
GoTo hasn't published a root cause. If it does, it shows here.
Where does this come from?
GoTo's official status page, https://status.goto.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.