# Connectivity issues

- Provider: [GoTo](https://down.guide/gotomeeting)
- Level: confirmed
- Impact: Partial outage
- lasted 52m
- started 2026-09-08 16:55 UTC
- Contact Center, GoTo Meeting, Rescue +17
- id: DWN-6fa19e7eca
- Official page: https://stspg.io/g1cy85v9yhb9

## Updates from GoTo
### 2026-09-08 16:55 UTC: investigating
We are currently investigating connectivity issues to a variety of GoTo products. 
A more detailed message will be sent shortly.

### 2026-09-08 17:16 UTC: identified
We have identified the issue our team is all hands on deck to restore service.

### 2026-09-08 17:24 UTC: monitoring
We are seeing improvements to connectivity and are monitoring gradual recovery of services.

### 2026-09-08 17:48 UTC: resolved
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

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