GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions

What to do

• Check whether you use GoTo GoTo Meeting, GoTo Webinar, GoTo Training. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 42m it lasted.

  Anything that failed between 2026-03-18 15:37 UTC and 2026-03-18 18:19 UTC may need a replay.

• Subscribe to GoTo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=gotomeeting works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from GoTo 5

1. investigatingMar 18, 2026, 3:37 PM UTC

   We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions. Our engineers are working to identify the issue and will provide another update shortly.

   provider

2. identifiedMar 18, 2026, 3:51 PM UTC

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

   provider

3. identifiedMar 18, 2026, 3:58 PM UTC

   We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed. We will provide another update shortly.

   provider

4. monitoringMar 18, 2026, 4:04 PM UTC

   Our engineers have corrected the issue and we are monitoring recovery across all services which were affected. We will continue monitoring the situation and provide a final update shortly.

   provider

5. resolvedMar 18, 2026, 6:19 PM UTC

   We have confirmed that the issue has been resolved and that all systems are 100% operational.

   provider

Corrections

None so far.

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