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GoTo

Other - database replication lag to remote regions

Partial outage Lasted 47m · started · GoTo's page

Level
confirmed
Worst impact
Partial outage
Components
Administration Portal
Down Index
27of 100

What to do

  • Check whether you use GoTo Administration Portal. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 47m it lasted.

    Anything that failed between 2026-01-27 00:53 UTC and 2026-01-27 01:40 UTC may need a replay.
  • Subscribe to GoTo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=gotomeeting works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from GoTo 3

  1. identified

    Engineers have identified an issue with being able to make/commit changes in GoTo Admin. We believe the issue to be linked to a connectivity issue between several of our data centers. We are currently working through this and will provide further details as more information becomes available. We will provide another update shortly.

    provider

  2. monitoring

    Our engineers have begun seeing signs of recovery and are continuing to monitor for continued stability. We will continue monitoring the situation and provide a final update shortly.

    provider

  3. resolved

    We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-eb11d96e6c

Is GoTo still down?

No, this incident was resolved 2026-01-27 01:40 UTC. For GoTo's live state, see https://down.guide/gotomeeting.

How long did it last?

47m, from 2026-01-27 00:53 UTC to 2026-01-27 01:40 UTC, by the times GoTo posted.

What was affected?

GoTo named Administration Portal.

What caused it?

GoTo hasn't published a root cause. If it does, it shows here.

Where does this come from?

GoTo's official status page, https://status.goto.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.