# Prometheus writes in prod-eu-west-3 are degraded

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Major outage
- lasted 29d 5h
- started 2026-03-25 14:11 UTC
- Azure Netherlands - prod-eu-west-3: Ingestion
- eu, eu-west-3
- id: DWN-0cb34d78a8
- Official page: https://stspg.io/j6rtq009l4bs

## Updates from Grafana Cloud
### 2026-03-25 14:11 UTC: investigating
The metric writes issue reported in https://status.grafana.com/incidents/gfshj17lxj5z is still ongoing.
Our Engineering team is actively investigating this and we will provide further updates as our investigation progresses.

### 2026-03-25 21:35 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-26 12:04 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-26 17:45 UTC: monitoring
We are continuing to monitor the previously impacted environments.

### 2026-03-27 21:05 UTC: monitoring
We are continuing to monitor this through the weekend.

### 2026-04-02 21:38 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-04-08 20:32 UTC: monitoring
We are still seeing intermittent issues and continue to seek a resolution

### 2026-04-14 20:11 UTC: monitoring
We have deployed mitigation and seen improvement in write failures over the past week. We are still seeing intermittent spikes in latency and continue to monitor.

### 2026-04-20 15:08 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-04-23 20:07 UTC: resolved
This incident has been resolved. Thank you for your patience.

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