# Service degradation on Logs Read path in AWS US West (us-west-0)

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 5h 13m
- started 2026-03-10 15:26 UTC
- AWS US West - prod-us-west-0
- us, us-west-0
- id: DWN-39915e96f9
- Official page: https://stspg.io/b9c570cz4bwt

## Updates from Grafana Cloud
### 2026-03-10 15:26 UTC: identified
There has been a reoccurrence o the issues on the Read path of Loki services on AWS US West since yesterday 9th around ~17:15UTC. 
The issue has been identified, and resolutions steps has been taken to restore full service. We are currently monitoring the service status.
The impact of this includes timeouts and 5xx errors when query logs for customers on this cluster.

### 2026-03-10 20:39 UTC: resolved
This incident has been resolved.

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