# Metrics read errors in prod-ap-south-1 region

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Major outage
- lasted 39m
- started 2026-05-07 07:18 UTC
- AWS India - prod-ap-south-1: Querying
- ap-south-1, in
- id: DWN-5835e59315
- Official page: https://stspg.io/qlz3zx71x3q7

## Updates from Grafana Cloud
### 2026-05-07 07:18 UTC: investigating
From approximately 06:24 UTC, we were alerted to an issue with read errors in mimir-prod-43. Users with instances hosted in the prod-ap-south-1 region experiencing this issue may encounter an error message when querying metrics.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

### 2026-05-07 07:53 UTC: monitoring
Engineering has released a fix and as of 07:50 UTC, customers should no longer experience errors when querying metrics. We will continue to monitor for recurrence and provide updates accordingly.

### 2026-05-07 07:56 UTC: resolved
At this time, we have confirmed that the query errors have gone and we are considering this issue resolved.

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