# Investigating Issues Saving SQL Datasource Credentials

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 18h 51m
- started 2026-04-28 18:46 UTC
- Integrations
- id: DWN-7ecd1f003c
- Official page: https://stspg.io/x47ybvkj25z4

## Updates from Grafana Cloud
### 2026-04-28 18:46 UTC: investigating
We are currently investigating reports of issues affecting SQL-based data sources where users are unable to save credentials.
This appears to impact a subset of customers and may be occurring across multiple regions. We are actively working to determine the scope and root cause.
We will provide updates as more information becomes available.

### 2026-04-28 18:59 UTC: monitoring
We’ve identified the cause of the issue impacting SQL datasources. Our team is currently implementing a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time.

### 2026-04-29 13:37 UTC: resolved
This incident has been resolved. Thank you for your patience.

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