# Issues with Billing/Usage Dashboard Metrics and Panels.

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 2m
- started 2026-07-30 13:15 UTC
- AWS Australia - prod-ap-southeast-2: Querying, AWS Australia - prod-ap-southeast-2: Ingestion, AWS Brazil - prod-sa-east-1: Querying +47
- ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
- id: DWN-8887491140
- Official page: https://stspg.io/fz2tz9xsqx46

## Updates from Grafana Cloud
### 2026-07-30 13:15 UTC: investigating
We are investigating an outage for the Billing / Usage dashboard metrics and panels. This appears to be partially affecting organizations using Grafana Cloud.
We are working on identifying and resolving the issue

### 2026-07-30 13:50 UTC: identified
We have identified the issue, and are working on deploying a fix.

### 2026-07-30 14:34 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-30 15:17 UTC: resolved
This incident has been resolved.

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