# October usage report visualization issue

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- ongoing for 2d 20h
- started 2026-11-03 22:00 UTC
- Cost Management and Billing
- us
- id: DWN-8a682ae21d
- Official page: https://stspg.io/ksvgzjk4ctnl

## Summary
The provider says an issue with its billing metrics exporter caused October usage to be mis-reported and shown as 0 in the cost management app. It says billing was not affected, and it is still working to backfill the correct data.

_Written by anthropic/claude-haiku-5.5 from Grafana Cloud's own updates._

## Updates from Grafana Cloud
### 2026-11-03 22:00 UTC: identified
There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill the correct data. 
Note that this did not affect billing, and is only a visualization issue.

### 2026-11-04 22:11 UTC: identified
We are still working to backfill the correct data. 
Note that this did not affect billing, and is only a visualization issue.

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