# Authentication API Database Down in prod-eu-west-2 and prod-eu-west-4

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 40m
- started 2026-03-20 15:00 UTC
- AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4
- eu, eu-west-2, eu-west-4
- id: DWN-8d2b3a3103
- Official page: https://stspg.io/578qfwx0q8h0

## Updates from Grafana Cloud
### 2026-03-20 15:00 UTC: investigating
We are currently investigating an issue impacting the main database for Authentication API's in the prod-eu-west-2 region. Writes are currently failing, but reads are operational.

### 2026-03-20 15:08 UTC: investigating
We have observed impact in prod-eu-west-4 as well.

### 2026-03-20 15:41 UTC: resolved
This incident has been resolved.

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