# Tempo Write Outage

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 19m
- started 2026-04-10 19:42 UTC
- AWS US East - prod-us-east-3: Ingestion
- us, us-east-3
- id: DWN-96949744d6
- Official page: https://stspg.io/rj090q5z1zf0

## Updates from Grafana Cloud
### 2026-04-10 19:42 UTC: investigating
We are currently investigating a write outage affecting prod-us-east-3. The issue began at 18:50 UTC. Users may experience errors, timeouts, or unavailability while we work to identify the cause and restore service.

### 2026-04-10 19:53 UTC: monitoring
We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time. We’ll update again within an hour.

### 2026-04-10 21:02 UTC: resolved
This incident has been resolved. Thank you for your patience.

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