# Some Grafana Instances Experiencing Issues Coming Online after Restart

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 4h 43m
- started 2026-10-23 13:33 UTC
- AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +41
- ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
- id: DWN-a472b23079
- Official page: https://stspg.io/v6j9g9gqpwsw

## Updates from Grafana Cloud
### 2026-10-23 13:33 UTC: identified
Starting at approximately 12:37 UTC, a some Hosted Grafana instances across multiple regions have been experiencing availability issues. Our team has identified the root cause and a fix is currently in progress. Affected instances will recover automatically once the fix has been applied. No action is required on your end. We will provide further updates as they become available and apologize for any disruption this may cause.

### 2026-10-23 15:04 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-10-23 16:16 UTC: monitoring
A fix as been implemented and Hosted Grafana instances are back to normal levels. We will continue to monitor the issue.

### 2026-10-23 18:16 UTC: resolved
This incident has been resolved.

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