# Query degradation and possible rule evaluation failure on prod-eu-west-0.cortex-prod-01

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 11h 16m
- started 2026-04-01 09:56 UTC
- GCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Ingestion
- eu, eu-west-0
- id: DWN-a5cee4f13a
- Official page: https://stspg.io/x8h5rtkclc78

## Updates from Grafana Cloud
### 2026-04-01 09:56 UTC: investigating
We are currently observing delays in ingesting data, possibly causing partial query results and failed rule evaluations for prod-eu-west-0.cortex-prod-01 metrics cell.

### 2026-04-01 10:11 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-01 10:12 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-01 21:13 UTC: resolved
This incident has been resolved.

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