# Cannot access dashboard set up as a home page

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 32m
- started 2026-07-08 10:28 UTC
- AWS India - prod-ap-south-1, AWS Singapore - prod-ap-southeast-1, AWS Switzerland - prod-eu-central-0 +2
- ap-south-1, ap-southeast-1, apac, eu
- id: DWN-a93f3f48f4
- Official page: https://stspg.io/c3qwt2n084hd

## Updates from Grafana Cloud
### 2026-07-08 10:28 UTC: investigating
We are currently investigating an issue affecting some customers who are unable to load or access their dashboards when configured as their home page. We will update once we have more information on this.

### 2026-07-08 11:00 UTC: resolved
We have found that the issues are related to the grafana.unifiedHomepage feature rollout active 16:50 UTC yesterday, to 10:20 UTC today. We have rolled this back and systems are now working as expected.

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