# IRM Performance Degradation in EU Region

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 2h 53m
- started 2026-07-29 21:46 UTC
- Incident Management and Response (IRM)
- eu
- id: DWN-aed52a47e3
- Official page: https://stspg.io/35m2lfvv6h87

## Updates from Grafana Cloud
### 2026-07-29 21:46 UTC: investigating
We are currently investigating an issue affecting Grafana IRM in our EU region. Users may experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications.
Our engineering team is actively investigating the issue and working to restore normal service. We will provide another update as more information becomes available.

### 2026-07-29 23:07 UTC: identified
We have identified the underlying issue affecting Grafana IRM in our EU region and are actively working to restore normal service.
Users may continue to experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications while mitigation efforts are underway.
Our engineering team is working to restore full functionality as quickly as possible. We will provide another update as more information becomes available.

### 2026-07-30 00:39 UTC: resolved
The issue affecting Grafana IRM in the EU region has been resolved. The IRM UI, public API, and alert notification processing have been restored and are operating normally.

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