# Query Caching - Degraded Performance

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 1h 35m
- started 2026-04-17 21:23 UTC
- AWS Germany - prod-eu-west-2, AWS US East (OH) - prod-us-east-0, Azure Netherlands - prod-eu-west-3 +1
- eu, eu-west-2, eu-west-3, us
- id: DWN-aef187f5d1
- Official page: https://stspg.io/vydr62l7qq4d

## Updates from Grafana Cloud
### 2026-04-17 21:23 UTC: investigating
As of 20:52 UTC, we are currently investigating degraded Query Caching performance in multiple regions. For datasources where query caching is configured, some queries may take longer than usual.
Our team is actively working to identify the cause. Thank you for your patience.

### 2026-04-17 22:09 UTC: monitoring
Currently prod-us-east-0 and prod-eu-west-3 have recovered, and we are continuing to monitor prod-us-central-0 which is in the process of recovery.

### 2026-04-17 22:58 UTC: resolved
This incident has been resolved

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