# Ingestion Errors for AWS Cloud Provider Observability Metric Streams in prod-us-central-7

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 13m
- started 2026-05-01 09:14 UTC
- us, us-central-7
- id: DWN-bba0e9a713
- Official page: https://stspg.io/j60lglr25j7g

## Updates from Grafana Cloud
### 2026-05-01 09:14 UTC: investigating
We are investigating an issue with ingesting Metrics for AWS Cloud Provider Observability with Metric Streams. Users experiencing this issue may encounter ingestion errors in the "prod-us-central-7" region only starting from ~06:30UTC.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

### 2026-05-01 09:42 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-01 09:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-01 10:27 UTC: resolved
This incident has been resolved.

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