# Issues with actions in the Grafana IRM mobile app

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 49m
- started 2026-06-18 17:01 UTC
- Incident Management and Response (IRM)
- id: DWN-c57e7a6565
- Official page: https://stspg.io/2rb8n60v34hm

## Updates from Grafana Cloud
### 2026-06-18 17:01 UTC: identified
We're noticing an uptick in users being unable to respond to actions on the mobile app (acknowledging and silencing alerts, for example). Users working in the web UI should not be affected. Ingestion and notification delivery are working as expected. We have a fix in place and are in the process of deploying.

### 2026-06-18 18:09 UTC: monitoring
We've verified a fix in our staging environment to restore functionality to the mobile app. The fix is currently being deployed to production. Thanks for your patience as we continue to roll this out and monitor the resolution.

### 2026-06-18 18:50 UTC: resolved
This incident has been resolved. Thank you for your patience.

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