# Degraded data source queries

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 14m
- started 2026-10-04 18:20 UTC
- AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS US East (OH) - prod-us-east-2 +2
- au, eu, eu-west-2, eu-west-4
- id: DWN-c6726a04b6
- Official page: https://stspg.io/zf8d8bx0228f

## Updates from Grafana Cloud
### 2026-10-04 18:20 UTC: investigating
We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.

### 2026-10-04 18:33 UTC: resolved
Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

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