# Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 1h 38m
- started 2026-10-21 11:48 UTC
- AWS Germany - prod-eu-west-2: Rule Evaluation
- eu, eu-west-2
- id: DWN-cd6361b90e
- Official page: https://stspg.io/xk032xv99zbr

## Updates from Grafana Cloud
### 2026-10-21 11:48 UTC: investigating
Since approximately 20:30 UTC on October 20, we have observed an increase in alert rule evaluation errors affecting rules that query Grafana Cloud Prometheus (Mimir) data sources in Cluster AWS Germany.
Our engineering team is actively investigating and working on remediation.

### 2026-10-21 12:12 UTC: identified
The root cause of the issue has been indentified and we are working on the remediation steps.

### 2026-10-21 13:12 UTC: monitoring
Remediation measures have been applied, and we are monitoring the recovery.

### 2026-10-21 13:26 UTC: resolved
This incident has been resolved.

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