# Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 45m
- started 2026-10-23 09:31 UTC
- AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-2: Ingestion
- eu, eu-west-2
- id: DWN-ce3ee4d000
- Official page: https://stspg.io/p5hhk4h6k6dm

## Updates from Grafana Cloud
### 2026-10-23 09:31 UTC: investigating
We are investigating elevated latency and intermittent errors when ingesting traces for Grafana Cloud Traces in AWS Germany. Customers may see delayed trace ingestion and failed trace writes. Next update by 10:30 UTC.

### 2026-10-23 10:16 UTC: resolved
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.

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